Terms of service
This website is operated by NEOS. Throughout the site, the terms “we”, “us”, and “our” refer to NEOS. NEOS offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
These Terms of Service govern the use of NEOS and the purchase of our performance mousepads and related products. Our products are designed for consistency, precision, and long-term durability.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions.
If you do not agree to all the terms and conditions, you may not access the website or use any services.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.
Section 1 — Online Store Terms
By agreeing to these Terms, you confirm that you are at least the age of majority in your country or have given consent for any minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose or violate any applicable laws.
You must not transmit any malicious code or attempt to interfere with the functionality of the Service.
Section 2 — General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You agree not to reproduce, duplicate, copy, sell, or exploit any portion of the Service without express written permission.
Section 3 — Accuracy of Information
We aim to provide accurate and up-to-date information, but we do not guarantee that all content is always complete or current.
Use of the information on this site is at your own risk.
Section 4 — Products and Performance
Our products are designed for performance use. Individual experience may vary depending on user preference, setup, mouse skates, and usage conditions.
We strive to display product colors and details as accurately as possible, but we cannot guarantee exact visual representation across all devices.
We reserve the right to limit quantities, discontinue products, or update pricing at any time without notice.
Section 5 — Orders and Billing
We reserve the right to refuse or cancel any order at our discretion, including suspected fraudulent or reseller activity.
You agree to provide accurate and up-to-date billing and account information for all purchases.
Section 6 — Third-Party Tools
We may provide access to third-party tools “as is” without warranties of any kind.
Use of such tools is at your own risk.
Section 7 — Third-Party Links
We are not responsible for third-party websites or content linked from our site.
Any interaction with third parties is at your own discretion.
Section 8 — User Submissions
Any feedback, suggestions, or submissions may be used by NEOS without restriction.
Section 9 — Personal Information
Your personal data is handled in accordance with our Privacy Policy.
Section 10 — Errors and Inaccuracies
We reserve the right to correct any errors, inaccuracies, or omissions and to update information or cancel orders if necessary.
Section 11 — Prohibited Uses
You may not use the site for unlawful purposes, to violate intellectual property rights, distribute malicious code, or interfere with the Service.
Section 12 — Disclaimer of Warranties
The Service and all products are provided “as is” and “as available” without warranties of any kind.
We do not guarantee uninterrupted, secure, or error-free operation.
Section 13 — Limitation of Liability
NEOS shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Service or products.
Section 14 — Indemnification
You agree to indemnify and hold NEOS harmless from any claims arising from your breach of these Terms.
Section 15 — Termination
We may terminate access to the Service at any time if these Terms are violated.
Section 16 — Governing Law
These Terms shall be governed by the applicable laws of your operating jurisdiction.
Section 17 — Changes to Terms
We reserve the right to update these Terms at any time.
Continued use of the site constitutes acceptance of those changes.
Section 18 — Contact
For any questions regarding these Terms, contact: